This will vary from patient to patient depending on the type of injury. We will complete an assessment at your first appointment and will provide a more accurate timeline afterwards.

We pride ourselves on providing longer sessions than the industry standard to ensure your injury is thoroughly assessed. Initial appointments are 60 min while subsequent visits are 40mins with the option of a 60 min extended visit.

24 hours notice for cancellation of appointments is required or a service charge of 50% of the booking will be applied.

Please arrive 5 minutes before your scheduled appointment, wear comfortable clothes and be hydrated. ICBC patients – claim number and adjuster’s name. WSBC patients – claim number and case manager’s name.

There is free parking north and south of Broadway street on 8th and below + 10th and above. Paid parking is available in the Scotiabank parking lot directly behind our building. We are steps away from a main transit stop as well.

Yes! We bill on your behalf to most insurance providers:
‍
Chambers of Commerce Group Insurance Plan CINUP
Cowan
DesJardins
Empire life
First Canadian
Green Shield Canada
Group Health
Group Source
IA Financial Group
Johnson
Johnston group
Manulife
Manion
Manulife
Maximum Benefit
Pacific Blue Cross
Green Shield Canada
IA Financial Group
Johnson
Johnston group
SSQ Insurance
Sunlife Financial

We do not submit claims for MSP, is the responsibility of the client.